XMPLIFI
AWS cloud computing and Agile Custom development
Challenges
- Poor platform performance with inability to scale.
- Limited customer adoption rates with potential high attrition.
- Complicated workflow.
- Investors and stakeholders were unable to understand complex product features.
Solution
- Deploy a full service ERP system with WMS capabilities to streamline operations.
- Implement a fully functional eCommerce website to support the sales team and improve customer experience.
Over 100 Happy Customers In 10 Years
recognition
partnerships
The Background
About Business
Our client developed a one-of-a-kind solution that boosts positive brand recognition through employee advocacy. Their customers’ users (employees and human resources) leverage the power of their combined social network sites to establish successful advocacy initiatives in a matter of minutes. Furthermore, the system records the number of posts and shares, giving data to help them modify and polish their social media business strategies.
Advocacy Marketing Made Simple was Xmplifi’s guiding concept. A complicated set of features, on the other hand, made it difficult for the sales staff to convey product benefits to prospects. Furthermore, too cumbersome processes were lowering new client adoption rates.
In addition, instead of a big new product launch, our customer wanted a gradual, or phased, deployment.
The Challenges
Due to the high degree of complexity, it is difficult to demonstrate product functioning to prospects and possible investors. Content management and sharing process time-consuming, with repetitive processes requiring several clicks. Due to the difficulty of the onboarding procedure for new clients, new user adoption rates were low. They also predicted that limited user uptake would result in a high attrition rate. Due to many background operations and a large volume of ongoing data creation, the platform performs poorly. Internal business restrictions required a staged, incremental implementation.
- Poor platform performance with inability to scale.
- Limited customer adoption rates with potential high attrition.
- Complicated workflow.
- Investors and stakeholders were unable to understand complex product features.
The Solution
Captivix designed a custom eCommerce system that classified products to improve the customer experience using the WooCommerce application. Improvements included:
- Deploy a full service ERP system with WMS capabilities to streamline operations.
- Implement a fully functional eCommerce website to support the sales team and improve customer experience.
Utilized our unique Big Picture, Chunk Down analytic methodology.
Implemented a comprehensive approach centred on three important areas: simpler communications, streamlined procedures, and improved technology platforms.
Improved over complicated user experience with intuitive workflow process.
After deciding that AWS (Amazon Web Services) was the appropriate solution to fulfil our client’s long-term objectives, we implemented auto-scale architecture on the AWS (Amazon Web Services) cloud computing platform.
Without reinventing the wheel, we provided content managers with a comprehensive solution. This was done by combining current material aggregation technologies with our own Content Curating Module.
Tiny URL generator was included in the client’s array of product capabilities. This enhanced performance while lowering expenses by eliminating the need for an expensive third-party provider.
To satisfy their demand for phased rollout, I created a rolling launch project management design.
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The Result
Xmplifi’s digital presence transformed from a complex, out-of-date website to an engaging platform for users. Cloud computing, an agile approach, and cooperative teamwork helped Xmplifi not only advance its technology but move closer to fulfilling its mission of improving brand awareness through employee advocacy.
- Brand awareness
- Saves times consuming
- Increases the efficiency
- Focus on key responsibility
- Data security
- Cooperative teamwork
Read Other Success Stories
We are confident that you will share the same sentiment that our customers already shared…..
Challenges
- Manual order processing
- Disjointed systems
- Missing on-hand inventory quantity
- Lack of customer visibility
Solution
- Automatic order processing
- Enhanced customer experience and visibility
- Optimized vendor and order tracking
Challenges
- Poor sync between woocom and NAV
- Inconsistent data on both the platforms
- Redundant manual processes
- Real time product update was not working in sync
Solution
- Developed a fully integrated eCommerce experience
- Empowered sales team to process orders and quotes accurately from anywhere
What Our Clients Says About Us?
CHICAGO BRASS
I would suggest that captivix’s is the same and we found this to be one of its biggest strengths. At no point during the process did we feel isolated. Our relationship has been and continues to be, one of collaborative effort.
- Kurt Schnakenberg
NAVISTAR
Captivix worked on vital enterprise-wide web and IT Content management initiatives. Their openness to thinking outside the box I found refreshing when interacting with the business community within the corporate environment.
- Rodne Mcgee
BEVANALYTICS
Captivix always exemplified the highest level of professionalism. As a nontech person, I do not always know the best path. They have been instrumental in helping me find the best path forward that suits my needs.
- Dan Taneja
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