AI-Driven Chatbot Customer Service
The data refinement stage was critical in enhancing the chatbot’s efficiency. By streamlining datasets with Python and Numpy, we significantly increased the precision of the bot’s responses, creating a tailored experience for repeat customers.
The project emphasized creating an intuitive web interface that enhanced customer interaction on the client’s site. Additionally, we integrated the chatbot with the existing CRM for real-time conversation tracking, enabling a fluid handoff to customer service for complex inquiries.