Chicago Brass: ERP Implementation & Digital Transformation for Supply Chain Excellence
How a leading industrial brass manufacturer modernized operations with ERP upgrade, supply chain optimization, and AI-driven insights
A Leading Industrial Brass Manufacturer
Chicago Brass is a leading manufacturer and distributor of industrial brass materials and components, catering to various industries, including automotive, aerospace, and construction. The company has built a reputation for high-quality metal fabrication and supply chain efficiency.
Visit chicagobrass.comCompany Snapshot
Industry
Industrial Materials & Manufacturing
Headquarters
Chicago, Illinois
Reach
Automotive, Aerospace, Construction
Specialty
Metal Fabrication & Supply Chain
Legacy Systems Limiting Growth & Efficiency
Chicago Brass faced significant operational challenges due to outdated ERP infrastructure and manual processes that could no longer support their growing business demands.
Legacy ERP System Constraints
The existing Microsoft Dynamics NAV system was outdated, limiting functionality, integration, and scalability.
Inventory & Supply Chain Inefficiencies
Lack of real-time inventory tracking and forecasting led to stock shortages and overstock situations.
Manual Order Processing
Heavy reliance on manual order entry and tracking slowed down order fulfillment and introduced data inconsistencies.
Limited Business Insights & Reporting
The absence of advanced analytics and real-time reporting hindered decision-making.
Solutions and Key Steps Taken
A phased approach to ERP modernization, from assessment to full deployment and AI integration.
Digital Innovation Workshop & Opportunity Identification
Captivix conducted an in-depth workshop with Chicago Brass's leadership team to assess current challenges and define a roadmap for digital transformation. This session focused on:
ERP System Assessment: Evaluated existing NAV system for gaps and inefficiencies
Stakeholder Collaboration: Worked with supply chain managers, finance teams, and IT leaders
Technology Roadmap & Migration Plan: Step-by-step strategy to upgrade to Business Central
Technology Stack & Solution Implementation
Captivix implemented a comprehensive technology stack to modernize Chicago Brass's operations:
ERP System: Upgraded to Microsoft Dynamics Business Central
Supply Chain & Inventory: Real-time inventory tracking and automated stock replenishment
Cloud Migration: Migrated to Microsoft Azure for secure, scalable accessibility
Power BI Integration: Real-time visibility into inventory, sales, and financial performance
AI Enhancements: Automated demand forecasting, predictive maintenance alerts, AI-enhanced CRM
Integration Points & Execution
Captivix ensured seamless integration across all systems and prepared Chicago Brass for long-term success:
ERP & Supply Chain Integration: Connected with third-party logistics providers for end-to-end visibility
Automated Reporting & Compliance Tracking: Real-time analytics for regulatory compliance and performance monitoring
User Training & Change Management: Comprehensive training programs for smooth employee transition
Measurable Results
Transformative outcomes that speak to the power of ERP modernization and AI-driven supply chain optimization.
99%
Inventory Accuracy
Real-time tracking eliminated stock discrepancies and improved fulfillment efficiency.
35%
Faster Order Processing
Automated workflows reduced manual order entry and improved turnaround times.
40%
Reduction in Operational Costs
Optimized inventory and improved logistics resulted in cost savings.
AI-Driven
Forecasting Accuracy
AI-driven analytics provided better decision-making capabilities.
“I would suggest that Captivix's is the same and we found this to be one of its biggest strengths. At no point during the process did we feel isolated. Our relationship has been and continues to be, one of collaborative effort.”
Kurt Schnakenberg
Chicago Brass
Technologies & Tools Used
The technology ecosystem that powers Chicago Brass's digital operations.
Microsoft Dynamics Business Central
ERP
Microsoft Azure
Cloud
Power BI
Analytics
AI/ML Demand Forecasting
AI
Third-Party Logistics Integration
Integration
Dynamics CRM
CRM
Conclusion & Future Vision
Chicago Brass's successful ERP modernization and supply chain transformation streamlined operations, optimized inventory management, and enabled AI-powered decision-making. Moving forward, the company aims to:
Expand Automation
Expand automation capabilities in order fulfillment and logistics tracking.
AI-Driven Pricing
Leverage AI-driven pricing strategies for demand-based pricing optimization.
Mobile ERP
Implement mobile ERP accessibility for field teams and remote inventory management.
This case study highlights the power of ERP modernization and AI integration in transforming industrial manufacturing operations, enhancing supply chain efficiency, and driving sustainable growth.
Project Duration
Multi-phase ERP modernization with supply chain optimization
Scope
ERP upgrade, supply chain automation, cloud migration, and AI integration
Outcome
99% inventory accuracy with 40% cost reduction and AI-powered insights
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