Customer Loyalty Management

Customer Loyalty

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It’s important that businesses explore multiple ways to deliver value by understanding the entire customer journey. This takes into account how you can influence customer behavior right from pre-purchase stage through post-purchase stages.

  • Data: To deliver customized solutions, organizations must find ways to collect the data and derive actionable insights. We’ll help you gather data, identify insights through our analytics and BI tools & services
  • Cloud: Cloud reduces the lag between the time that data is initially collected and analyzed in real time. It also eases the burden by reducing the IT infrastructure costs. Captivix can help you build loyalty solutions that lets you take advantage of the cloud by becoming responsive and adaptable.
  • Mobility: Mobile devices have become the most convenient way to reach the audience rather than through direct mail and email. Captivix can help you build loyalty experiences with a mobile-first strategy.


What makes the Captivix unique is our ability to analyze customer transaction data to help stores understand customers at the right time, right place and identify the right offer. For example, this can be instant vouchers for a customer who has purchased more than $1k or a free cup of coffee for loyal customers of your food chain and more.

Get in touch with the Captivix Team to learn more about our Customer Loyalty Solutions


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