Microsoft Dynamics ERP, Ecommerce
Let Captivix show you how
Brentano Fabrics, located in the Northwest Chicago suburbs, manufactures and sells hundreds of fabrics and over 20 collections, displaying and selling from showrooms and sales offices in North America, Europe, and Asia.
Over the last two decades, Brentano Fabrics has grown to an internationally represented textile house with showrooms and sales offices spanning North America, Europe and Asia.
As a growing company, their technology needed to scale to meet growing business demands for sales, operations, and financial efficiency. Brentano also required detailed reporting to understand and meet the growing needs of their customer base.
Brentano’s relied upon redundant processes, which were both cumbersome and expensive. Without a modern Warehouse Management System (WMS), they relied on outdated processes for ordering, shipping, and inventory management. They were in search of an ERP solution that would solve their sales, warehouse management, procurement, inventory and related challenges.
- Redundant manual processes.
- Outdated systems could no longer support order management, inventory, shipping, analytics, and reporting.
- Current products and inventory were not visible on the website. Customers and sales reps could not place orders, resulting in lost business.
Data visibility was also critical and their reliance on Microsoft Access was no longer feasible. “One of the reasons why we stuck with Microsoft Access for so long is because it allows analysis,” said Chen. “But Access was bursting at the seams. The other solutions we looked at were good but we would have had to export data and then repackage it before we could work with it. That didn’t make sense to us
- Deploy a full service ERP system with WMS capabilities to streamline operations.
- Implement a fully functional eCommerce website to support the sales team and improve customer experience.
We learned that Brentano was in the middle of researching new ERP systems. However; they discovered that while there were features they liked in other ERP systems, it lacked the flexibility Brenatno needed in their specialized business.
Captivix conducted several demos of Microsoft Dynamics NAV. Because this ERP is specifically built for small and mid-sized businesses, Microsoft Dynamics NAV provided Brentano the functionality they needed, with the customizations they wanted within allocated budget.
NAV is also integrated into Brentano’s website, providing real-time inventory availability to provide immediate information to their core customer groups.
eCommerce functionality on their website, combined with ERP and mobile apps brings visibility to product and inventory data, helping to improve productivity, reporting and customer experience.
Captivix’s Microsoft Dynamics 365 Business Central/NAV, ERP mobile application, and Ecommerce solution provided Brentano an integrated core needed to optimize and manage operations while providing accurate reporting for further growth decisions. Streamlined warehouse operations, fewer manual processes, and integrated, real-time data is helping Brentano’s grow their business nationally and internationally. Moreover, following are a few more benefits Brentano experienced after the solution was implemented.
- Warehouse operations have been streamlined
- Less reliance on manual operations
- Real-time data
- Current accounting information
- Data security
- Better eCommerce functionality
The mobile app and improved eCommerce functionality is helping Brentano’s to rise to the challenge of a 25% sales increase and improved customer service.
“Creating a solution that accomplishes our business goals is not an easy task,”. No one know our business better than us, but I do not know what applications or software solutions would best solve my problems. That is why I enjoyed working with the Captivix team; they were true partners and helped guide us to the best solution.”
Case Study & Testimonial
I enjoyed working with the Captivix team; they were true partners and helped guide us to the best solution.
Engaged Captivix for ERP, Ecommerce and Integration. Journey has been exceptionally well! Spot on.
We work with clients to develop solutions that are tailored to help your business grow, now and in the future. We want to hear about your challenges and successes; the things you’re struggling with now and how you see your business moving forward.